Breakdown Cover
24 hours a day , 7 days a week
Accident Claims Management
At Universal Taxi Rentals, we understand accidents can happen that’s why we provide a full round the clock service to ensure any damage caused to the vehicle must be reported to Universal Taxi Rentals, we are able to recover the vehicle and provide you with a replacement within a matter of hours to ensure you continue working.
Details to obtain at Scene of Accident:
- Accident time and Location.
- Images of your surroundings.
- Images of your vehicle and the third party vehicle.
- Registration Number of Third party vehicle.
- Name and Address of Third party.
- Third party insurance company and policy number.
If you have broken down, please call our breakdown line, whereby we will be able to provide coverage wherever you are in the country.
We will aim to get to you within 90minutes and if your car is not repairable at the roadside, we will recover you and your passengers back to our offices.
Make A Claim Today
How can we assist?
Why choose us?
If one of your drivers or policyholders has been involved in a road traffic accident then allow The Universal Taxi Rentals to assist. Our dedicated claims handlers understand that for a broker or a fleet, claims management provision is an extension of your service to your clients. We will do our utmost to alleviate any impact by noting details of the drivers claim within our initial conversation, arranging vehicle recovery, instructing an engineer and liaising with the driver’s insurers. Well even instruct one of our approved engineers to inspect their vehicle, arrange any vehicle repairs and most importantly we will look to provide them with a like for like replacement vehicle for this duration.
Have you ever made a call to a business after 5pm “Our offices are now closed”? You won’t hear that when calling us. We are one of very few RTA claims management providers who operate an out of hours service which is NOT outsourced to any third-party provider. Simply put, this means that we employ a team of experienced claims handlers to service the drivers calls day or night and so whether they call us for an update on progression of their claim on their late night drive home from work or need assistance following an incident during the evening, our team are on standby to assist.